Frequently asked questions
FAQ
Return policy
Return policy
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
Which payment methods do you accept?
Which payment methods do you accept?
We use Shopify Payments to process all orders. This means you can pay safely and securely using:
- Major credit and debit cards (Visa, Mastercard, American Express, Maestro)
- Apple Pay
- Google Pay
- Shop Pay
All transactions are encrypted and PCI-compliant, so your details are always protected. We never store your payment information - everything is handled securely through Shopify’s trusted system.
Do you ship internationally?
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
Can I track my order?
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.